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  • Diabetes & smartphones: FDA issues a warning ๐Ÿ“ฑโš ๏ธ
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Living with type 1 diabetes

Diabetes & smartphones: FDA issues a warning ๐Ÿ“ฑโš ๏ธ

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avatar Somya.P

Somya.P

Community manager
03/03/2025 at 19:56

Good advisor

avatar Somya.P

Somya.P

Community manager

Last activity on 03/07/2025 at 18:15

Joined in 2023


649 comments posted | 7 in the Living with type 1 diabetes group

52 of their responses were helpful to members


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Hello everyone,

Earlier this month, the FDA issued a warning about potential missed alerts for people using smartphone-connected diabetes devices like continuous glucose monitors (CGMs), insulin pumps, and automated insulin delivery systems.

๐Ÿ”น Whatโ€™s the issue?

Some patients have reported that they didnโ€™t receive critical alerts, or worse, thought they were receiving them when they werenโ€™t. This can lead to serious medical complications like severe hypoglycaemia, dangerous hyperglycaemia, or even diabetic ketoacidosis.

๐Ÿ”น Why does this happen?

  • Flexible notification settings that allow users to silence or delay alerts
  • Software updates that may disrupt device compatibility
  • Bluetooth accessories (like wireless headphones or car audio systems) interfering with signals

๐Ÿ”น What can you do?

To stay safe, the FDA recommends:

โœ… Carefully following manufacturer instructions for setup and updates
โœ… Disabling automatic OS updates until compatibility is confirmed
โœ… Checking alerts after updates or when connecting to new accessories
โœ… Manually reviewing notification settings at least once a month

The FDA is working with manufacturers to prevent these issues, but in the meantime, double-checking your alerts is just as important as monitoring your blood sugar.

๐Ÿ‘‰ Have you ever experienced issues with your diabetes device alerts?

๐Ÿ‘‰ What steps do you take to ensure your CGM or insulin pump works properly?

@ruiserrinha @Mandytelford @Nounou1 @steven elvin @ede.holyhead @Chris Duffy @Mulligankaren @Bluemoon22 @Karen56 @John Heathershaw @David bruce @Hunterad @roydouglas @katiesik56 @remmie88 @denzelise @moira veitch @Topaz13 @tanyawriter @2Tammie @bobjen @mariam2 @sallyk408 @LIZABETHA @wiltshireman @Bobtraining @H&SDEMON @anto65 @Nanaclaire @Manton @Tony27 @Razor690 @Kalman @trucker22 @millerkaren @arabale @fairygirl @OldBlokeGrimsby @topcatno4 @mikey64 @jaxey61 @cupcake1 @Traceyjm @Hallokathotmail.com @ck1997 @bigroscoe @Bluebaldybob @Eldaflower @Poppet @SandreneHarley @jmagnoux @canelson425 @Cas1234 @mighal602 @Missbossy @Sandradee66 @Jayneknight @DJ4853 @Christineisted @Stephenbarnes @RocketRon @Rams1963 @Dowson @Macsar @Sallyharper @Stu1967 @Amandahat69 @Mazipan @Doreen29 @Paularice @Calsmum63 @Jaylon @Vivi43 @Jenniferfrench @Jaylin @Emjcraig @Soxymom @Edenro @marion-j @Fran97 @Tazdevil62 @Timglenn1960 @Reedytosh @Ailingdogman @zoeesther @PamelaFord @Prosperity31 @Suzannegabriel198 @Laura76 @Donkey @Tartbag @Johnniejive @Acko48 @lynnHS @Joefre @Issywizzy @Gaynorstadd @peteprud @Martindt63 @TrudyL

Letโ€™s share our experiences and tips to help each other stay safe! ๐Ÿ’ฌ

Take care,

Somya from the Carenity team ๐ŸŒผ

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avatar Marcsch

Marcsch

06/03/2025 at 19:17

avatar Marcsch

Marcsch

Last activity on 26/06/2025 at 00:01

Joined in 2017


1 comment posted | 1 in the Living with type 1 diabetes group


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I use a Libre 3 CGM and it keeps on losing signal which is very frustrating. There's absolutely nothing that you can do, none of your procedures make any change. If it travels through the high or low points it magically wakes up if it's already passed through it does nothing until it wakes up and then to hide the fact that it's failed it draws the missing time from it's stored memory in the sensor.


Diabetes & smartphones: FDA issues a warning ๐Ÿ“ฑโš ๏ธ https://www.carenity.co.uk/forum/other-discussions/living-with-type-1-diabetes/diabetes-smartphones-fda-issues-a-warning-5626 2025-03-06 19:17:58

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